Effective Date: 24-06-2025
At Line Loyalty, your privacy and the privacy of your customers is extremely important to us. This Privacy Policy explains how we collect, use, and protect personal data when you use our Shopify app.
When you install Line Loyalty, we may collect the following information from your store:
Your name, email address, and store URL
Store data (e.g., products, orders, customer profiles)
Customer activity related to the loyalty program (e.g., points earned, rewards redeemed, tier status)
We do not collect sensitive customer payment information or passwords.
We use the collected data to:
Operate and improve the functionality of Line Loyalty
Display points balances, VIP tiers, and rewards on your storefront
Communicate with you about app updates and support
Ensure compliance with Shopify’s platform policies
We do not sell or rent your personal data or your customers’ data to third parties.
We may share limited data with third-party services only to the extent necessary to:
Provide core features of the app (e.g., hosting, analytics)
Comply with legal obligations
All third-party service providers are bound by confidentiality and data protection agreements.
We retain store and customer data only as long as your store uses our app. Upon app uninstallation, we automatically delete all associated data from our servers within 30 days.
If you are located in a jurisdiction with data protection laws (such as GDPR or CCPA), you have the right to:
Access the personal data we hold
Request correction or deletion of data
Object to or restrict certain data processing
To exercise any of these rights, please contact us at support@lineloyalty.com
We take data security seriously and implement industry-standard measures to protect your data, including encryption, access control, and regular audits.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Line Loyalty Support
Email: support@lineloyalty.com
Line Loyalty
Dubai Internet City, Dubai, DU, 73000, AE